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our core values

We will

  • demonstrate HONESTY in all our interactions by treating all our internal and external customers with sincerity.
  • show RESPECT in all our relationships through integrity, and consideration of individual opinions.
  • foster TEAMWORK in our daily tasks through effective communication and positive attitudes as representatives of the hotel.
  • display COMMITMENT by taking ownership of guest request and feedback, and resolve them graciously and promptly.
  • continuously provide TRAINING to enhance our associates’ capabilities and potential.
  • ensure CONSISTENT delivery of our products & services, towards achieving service excellence. 
  • uphold CONSERVATION practices while taking care of the assets of the hotel and respect the environment by recycling and conserving energy.