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Privacy Policy

One World Hotel respects the privacy of all its customers and business partners, and treats personal information (personal data) provided by you as confidential. For your assurance, we follow a strict data protection policy designed to safeguard your privacy because we know that you rely on us to act responsibly with the personal information you disclose to us. You can visit our website at any time and view non-secure areas without disclosing any personal information. In these cases, the only information we store is the IP address your computer sends us plus related information, unless you voluntarily and knowingly provide us with information, we will not know your identity, your e-mail address, or any other information identifiable to you.

By using this website, you consent to the collection and use of personal information by One World Hotel and its owners as set out in this Privacy Policy

The Information We Collect
We receive and store information that you provide on the Website. Information or data collected on the website is for the improvement of its design and layout of our website to optimise your browsing experience. The information gathered is also for marketing purposes such as determining travel patterns, tailoring promotions and working with affiliated partners, as this helps us optimise the quality of our services to you.
It is your choice whether to provide us with such information. You may provide us with personal information such as your first and last name, email address, street address, city and state, zip code, company, password, and user name. You may choose to provide credit card and billing information to us through the Website if you make a reservation, request event planning information, or make other arrangements regarding your stay at One World Hotel.  If you choose not to provide us with certain information, you may not be able to use certain features of the Website, including reserving hotel rooms.

In some cases we will ask you to voluntarily disclose personal information, like when you request for information on our website or when you fill out our guest card upon checking-in at the hotel. If you instruct us not to use your personal information for the purpose of contacting you, we will respect your wishes and remove your details from our system. You can exercise your right of objection by email or letter to an e-mail address stated on our website.

As the information we gather is not financially sensitive i.e., we do not gather credit card or bank numbers, we do not use any encryption in transmission. All information gathered is stored in our secure server and all practicable steps have been taken to ensure that the information you have provided is protected against unauthorised or accidental access. However, we cannot be held responsible for unauthorised or accidental access that is beyond our control.

About Cookies
Many websites including One World Hotel uses cookies to enable users to communicate securely and quickly with its website. HTTP/ browser cookies are files that web servers send to your browser or create on your PC. The cookies we send facilitate fast, secure communication while you are on our website. If you prevent us from sending cookies to you, you may be refused access to our website or be prevented from accessing certain pages or services. The cookies we send are automatically deleted when you close your browser. Our website may contain links to third-party web pages that use cookie technology. Obviously, we have no access to or control over these third-party cookies.

Most web browsers are set to accept cookies by default, but you can generally disable this feature if you do not wish to receive cookies.
Information to third parties

We do not sell, rent, share, or otherwise disclose your personally identifiable information to third parties for commercial purposes. However, we do utilize third parties to perform functions on our behalf, such as sending e-mail messages, analyzing data, providing marketing assistance, processing credit card payments, and providing customer service, opportunities for new services, and administration. These third parties have access to your personal information to the extent.

Data Security
To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

In addition, if you become aware of any security breach, please let us know as soon as possible by emailing us at enquiry@oneworldhotel.com.my

We request that you do not share any of your personal information, such as passwords or personal identification numbers, with anyone. Your assistance will help us protect the privacy of your personal information. Please note that if you lose control of your password, you may lose substantial control over your personally identifiable information.

One World Hotel will not be held responsible or liable in any manner for lapses in security caused by third-party accesses to your personal information supplied to us because of your failure to keep your personal information private.

However, you acknowledge and agree that no data transmission over the Internet can be guaranteed to be 100% secure. Therefore, notwithstanding any contrary provisions herein, expressed or implied, whilst we, namely One World Hotel, will reasonably strive to protect your personal information as previously mentioned, none of us can ensure or warrant the security of any information you share with or furnish or transmit to us. As such you agree that all disclosure of your personal information to us is at your own risk, and none of us shall be responsible or liable in any manner to you or any other person for any loss, injury, damage, expenses, demands, claims, actions and/or proceedings incurred, suffered or sustained as a consequence thereof.

E-mail policy
If you disclose your contact details to us, we may contact you via email if this is necessary for our customer services or in order to provide you with information that you have requested.

Minors and Children

As we cannot distinguish the age of persons who access our website, a blanket privacy policy is applied. If a child has provided us with personal information without parental or guardian consent, the parent or guardian should email us at enquiry@oneworldhotel.com.my  remove the information and unsubscribe them from any promotional contact opportunities.  One World Hotel does not intend to nor does it seek to receive information from minors.

Your consent
Any changes to our Privacy Policy will be published on this web page. This page will always contain up-to-date information on the data we collect, the ways in which we use this data, and the circumstances under which we pass the data on to third parties.

Contact Us
 If you have any concerns about privacy or have questions about this Privacy Policy, please contact us at enquiry@oneworldhotel.com.my with a thorough description of your concerns or questions.