Careers

Role Description

Overseeing sales operations, managing corporate and MICE-related customer service, leading a sales team, and driving business development initiatives to maximize revenue and customer satisfaction.

Qualification & Skills Requirement

• Sales and business development skills.
• Sales operations and team management experience.
• Customer service expertise.
• String leadership and interpersonal skills.
• Exceptional communication and negotiation abilities.
• Proven track record in meeting sales targets and KPIs.
• Prior experience in the hospitality industry is a plus.
• Bachelor's degree in Business Administration, Hospitality Management, or related field.

Job Functions, Duties & Responsibilities

• Be familiar with hotel product knowledge and related activities.
• Ensures appropriate efforts are expanded on the solicitation and development of local and international corporate and accounts defined in the assigned portfolios.
• Keeps a good record of top 20 top accounts from the above sectors and establish business development plans for such top room nights generating companies.
• To actively solicit new potential accounts within areas assigned.
• Engage with booker, influencer and decision makers to maintain a good client relationship and to solicit for future businesses.
• To participate actively in sales blitz as directed by Director of Sales & Marketing.
• To be fully aware of the potential and buying decisions of all key accounts, competitive information on rates and volume to allow for specific strategic planning related to such accounts.
• Under the direction of Director of Sales & Marketing analyze market changes and implement programme to meet the changes.
• To ensure One World Hotel is the preferred hotel for corporate FIT and convention in Petaling jaya and to convert businesses from Kuala Lumpur.
• Ensures that all site visits conducted and handled in the most professional manner and effectively.
• Full capable of making decisions on rate and room block commitment through effective analysis of programme history and hotel marketing strategy/budget.
• Ensure that one-stop shopping concept is applied at all times for any lead generated for convention business.
• To assists in directing all sales activities in sales personnel to ensure that they meet the goals of the business plan.
• Adhoc duties as and when assigned by the Director of Sales & Marketing.

Role Description

Under the general guidance and supervision of the Director of Sales & Marketing within the limits of hotel policies and procedures, effectively execute sales activities to maximize business opportunities for the Hotel.

Qualification & Skills Requirement

• Strong leadership, goal oriented and result driven.
• Demonstrate discipline in carrying out duties with consistency.
• High attention to detail
• Effective problem-solving skills in handling challenges.
• Project management skills, able to plan and execute effectively.
• Strong organizational and time management.
• Excellent verbal and written communication.
• Demonstrate professionalism at all times.

Job Functions, Duties & Responsibilities

• Be familiar with hotel product knowledge and related activities.
• Complete sales targets and related tasks set by the hotel.
• To ensure seamless relationship between clients and other departments.
• To assist Director of Sales & Marketing to prepare proposal, contract and banquet event order of clients.
• To actively solicit new potential accounts within areas assigned.
• Engage with booker, influencer and decision makers to maintain a good client relationship and to solicit for future businesses.
• To be fully aware of the potential and buying decisions of all key accounts, competitive information on rates and volume to allow for specific strategic planning related to such accounts.
• To ensure that group resume, long stay memo, site inspection memos, VIP List and other important information are distributed to support department in a timely manner.
• Liaise with clients and other relevant departments to ensure all arrangement of event is in order and meets the client's need.
• To follow up on client's enquiry and to show prospective clients the facilities of the hotel.
• To ensure client's satisfaction by getting feedback before and after event.
• Adhoc duties as and when assigned by the Director of Sales & Marketing.

Role Description

Under the general guidance and supervision of the Director of Sales & Marketing and within the limits of hotel policies and procedures, effectively execute sales activities to maximize room business opportunities in the corporate market.

Qualifications & Skills Requirement

• Strong leadership, goal oriented and result driven.
• Demonstrate discipline in carrying out duties with consistency.
• High attention to detail.
• Effective problem-solving skill in handling challenges.
• Project management skills, able to plan and execute effectively.
• Strong organizational and time management.
• Excellent verbal and written communication.
• Demonstrate professionalism at all times.

Job Functions, Duties & Responsibilities

• Be familiar with hotel product knowledge and related activities.
• Complete sales targets and related tasks set by the hotel.
• To ensure seamless relationship between clients and other departments.
• To assist Director of Sales & Marketing to prepare proposal, contract and banquet event order of clients.
• Understand customer needs through telephone sales, face-to-face visits and other forms, achieving sales.
• Liaise with clients and other relevant departments to ensure all arrangement of event is in order and meets the client's need.
• To follow up on client's enquiry and to show prospective clients the facilities of the hotel.
• To ensure client's satisfaction by geeting feedback before and after event.
• Adhoc duties as and when assigned by the Director of Sales & Marketing.

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