EV Charging Station

The global shift towards electric vehicles (EVs) is transforming the future of mobility, driven by environmental sustainability, technological innovation and economic efficiency. EVs reduce carbon emissions, lower operating costs and align with growing eco-conscious lifestyles, making them increasingly popular among modern travelers. As part of our commitment to sustainable travel, One World Hotel now offers EV charging stations for our guests' convenience. This addition reflects our focus on providing thoughtful, future-ready services while promoting greener choices for a cleaner planet.

FAQ:

1. Where is the One World EV Charging Station located?

It is located at the Level Concourse VIP car park.

2. What types of EVs can use this charging station?

The DC fast charger supports most EVs with CCS2 and CHAdeMO connectors.

3. How do I start a charging session?

Steps:

•Download the Zura Charge app or access via Zura Web (scan the QR code at the station). 

•Plug in the charger securely.

•Access the payment portal.

•Select your payment method.

•Follow the on-screen instructions to begin charging.

•Unplug the charger safely once charging is complete.

4. How much does the charging cost?

• In-house guest - RM1.00/kWh (proceed to Front Office for voucher code)

•Non-inhouse guest - RM1.50/kWh

Check Zura Charge app for updates.

5. What should I do if the charger is not working?

Try these steps:

•Ensure your EV is properly connected.

•Restart the Zura Charge app.

•If the issue persists, contact Zura Charge support at 03-76811111 / 016-2109828.

6. What are the operating hours of the charging station?

The charging station operates 24/7.

7. Is there an idle fee if I leave my car after charging?

Yes, an idle fee of RM5 for every 10 minutes applies if your vehicle remains plugged in after charging is complete.

8. What is the charging speed of this station?

The station offers DC fast charging with power up to 60kW, allowing EVs to charge faster than standard AC chargers.